Privacy Policy

Last updated: August 2026
This is a translation of the Spanish version, which prevails in case of any discrepancy.

At Kambia, we respect and protect the privacy of the companies and users who use our services. This policy explains what data we collect, how we use it and how we protect it.

1. Data we collect

We may collect the following types of information:

• Contact details (name, email address, phone number).
• Company or business information.
• Technical browsing data (cookies, IP address, device type, etc.).
• Data provided voluntarily through forms or integrations with Meta/WhatsApp.
• Financial information needed to provide collection and direct debit services.

2. How we use the information

We use the information we collect to:

• Respond to contact or support requests.
• Provide access to our communication and financial management solutions.
• Process transactions and automated collection services.
• Improve our services and the user experience.
• Comply with legal or security requirements where applicable.
• Send communications related to our services.

3. Meta and WhatsApp integrations

Kambia uses the APIs and services of Meta Platforms, Inc. to facilitate business communication. Data processing within these integrations is also governed by the privacy policies of Meta and WhatsApp.

Kambia stores only the data strictly necessary for the service to operate and to provide our financial management solutions.

4. Data protection

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration or improper disclosure. We use encryption, access controls and other security technologies to safeguard your data.

5. Sharing information with third parties

We do not sell or share your personal data with third parties for marketing purposes. We only share information when necessary to:

• Provide our services (for example, direct debit requests).
• Comply with legal obligations or respond to requests from authorities.
• Protect the rights, property or safety of Kambia and its users.

6. User rights

You may exercise the following rights over your personal data:

• Access the information we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your personal data.
• Request the portability of your data.

7. Changes to this policy

We may update this policy periodically. The date of the last change will be shown at the top of this document.

8. Contact

If you have questions or concerns about our Privacy Policy, you can contact us at: contacto@kambia.app